Terms of Service
These terms govern your use of ZoneNotice. Please read section 3, which sets out the limits of what we can promise about the records we show you, and section 13, which affects how disputes are resolved.
1. Who you are contracting with
These terms are an agreement between you and ZoneNotice LLC, an Oregon limited liability company ("ZoneNotice", "we", "us"). We trade under our own name and hold no assumed business name.
By creating an account or using the service you accept these terms. If you are agreeing on behalf of a company, you confirm you are authorised to bind it, and "you" means that company.
2. What the service is
ZoneNotice reads building permit and land-use filings published by Oregon jurisdictions and state agencies, and makes them searchable, mappable and alertable. Depending on your plan it may also show zoning and hazard context, contractor licence details drawn from the Oregon Construction Contractors Board, and tools for tracking filings you care about.
3. Accuracy, and the limits of what we can promise
This is the most important section in these terms, so it is deliberately blunt.
We compile records; we do not create, verify or certify them. What we show you depends entirely on what each jurisdiction publishes, when it publishes it, and in what form. Records may be incomplete, out of date, miscategorised, missing entirely, or wrong at the source. Some jurisdictions publish daily; some publish sporadically; some publish fields that others leave blank.
The source link on every record is the authoritative version. Where our copy and the jurisdiction's own record disagree, theirs is correct. Before you rely on anything here for a decision that matters, check it against the source.
Nothing in the service is legal, engineering, surveying, planning or professional advice. Zoning, flood, soil, slope, landslide, water-rights, well, survey-grid, power-line and state-highway information, parcel boundaries, elevation data and contour exports — and any report, PDF or export generated from them — are informational context drawn from public datasets. They are not a substitute for a survey, a title report, a flood determination, an engineering or geotechnical study, or advice from a licensed professional. Flood information derived from FEMA's National Flood Hazard Layer is not the official Flood Insurance Rate Map.
Nothing found means only that the source reported nothing. Where the service says a check found nothing — no mapped landslide, no power line nearby, no water right — it means the source we asked reported nothing at the time we asked. It is not a statement that nothing is there. A check the service marks as not checked was not performed, and must never be read as a clear result.
Utility lines are not a locate. Where the service shows public sewer, storm or water mains, they are drawn from maps each city or district publishes, credited to that publisher. They are approximate, may be incomplete, out of date or wrong at the source, and are shown only where a publisher has made them available. They are not a utility locate, and nothing in the service replaces one: Oregon law requires anyone excavating to call 811 before digging (ORS 757.557), and you must verify any utility with its owner before relying on it. Where no line is drawn, that publisher has not published one; it does not mean there is no pipe.
Reports you share are your responsibility. Reports and exports are prepared for you, the account holder, as reference material for your own work. If you give one to anyone else — a client, a lender, a buyer, a contractor or an agency — you do so at your own risk. The person you give it to is not a party to these terms, gains no rights against us from it, and should not rely on it; you are responsible for anything they do in reliance on it. You must not present a report as a survey, an official record, or a professional determination.
We do not guarantee that you will be alerted to any particular filing. Alerts depend on the jurisdiction publishing the filing, on our being able to read it, on the address being locatable, and on delivery succeeding. A missed alert is not a breach of these terms.
The service is provided "as is" and "as available", without warranties of any kind, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent Oregon law allows.
4. Your account
You are responsible for what happens under your account, for keeping your password secure, and for the accuracy of the details you give us. Tell us promptly at support@zonenotice.com if you believe your account has been accessed without your permission.
Accounts are for one person unless you are on a plan that includes additional seats. Sharing one login across a firm is a breach of section 9.
5. Subscriptions, renewal and price
Our business plan is $99 per month or $990 per year. New accounts get a 14-day free trial, and we take no card to start it.
Subscriptions renew automatically. When you subscribe, your card is charged for the term you chose, and then charged again at the same price at the start of each following term — every month for monthly plans, every year for annual plans — until you cancel. There is no fixed end date, and we do not send a separate reminder before each renewal charge.
You can cancel at any time, from the billing page in your account, in two clicks and without contacting us. Cancelling stops the next charge. It does not end your current term — you keep full access until the end of the period you have already paid for, after which the account reverts to the free view.
We may change prices. If we do, we will tell you before the change affects you, and a change never applies to a term you have already paid for. Continuing to use the service after a price change takes effect is your acceptance of the new price.
Prices exclude any taxes that apply. Payments are processed by Stripe; we never receive or store your full card number.
6. Refunds
We do not give refunds. This is set out in full in our Refund Policy, which forms part of these terms. The one exception is termination for convenience under section 8.
7. Your data, and data about other people
What we collect about you, why, and how long we keep it is set out in our Privacy Policy.
The service also contains personal information about people who are not our customers — property owners, applicants and contractors named in public filings, and licence holders listed by the Oregon Construction Contractors Board. That information comes from public records. If you are named in our records and want that reviewed, the Privacy Policy explains how to ask.
8. Suspension and termination
You can close your account at any time.
We may end your access for cause — that is, for a material breach of these terms or of the Acceptable Use Policy. Material breaches include scraping or bulk-extracting the service, reselling or redistributing our data, sharing credentials outside a paid seat, using contact information for unsolicited marketing, and abusing the payment system. Where the breach is material we may end access immediately and permanently, and no refund is due. Where a breach is minor or a first occurrence, we will normally tell you what is wrong and give you a reasonable chance to put it right before we act.
We may also end your access for convenience — for any reason or none, including discontinuing the service. If we do that, we will refund the unused portion of anything you have already paid, calculated from the date access ends.
Either way, we may keep records we are required to keep, and the sections of these terms that by their nature should survive termination will survive it.
9. Acceptable use
The Acceptable Use Policy forms part of these terms and sets out what you may not do with the service. In summary: do not scrape it, do not resell the data, do not share your login, and do not use contact details from it to send unsolicited marketing.
10. Intellectual property
The underlying public records are not ours and we claim no ownership of them. The service itself — the software, the interface, the compilation, the enrichment, and the ZoneNotice name and marks — is ours, and your subscription gives you a limited, revocable, non-exclusive, non-transferable right to use it for your own business purposes.
Anything you put into the service — notes, saved views, service areas, project records — stays yours. You give us the permission we need to store and process it in order to run the service for you.
11. Limitation of liability
To the fullest extent Oregon law allows, neither party is liable to the other for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost business, lost data or missed opportunities, even if told such damages were possible.
Our total liability to you for all claims arising out of or relating to these terms or the service is limited to the amount you actually paid us in the twelve months before the event giving rise to the claim. If you have paid us nothing, our liability is limited to $100.
Nothing here limits liability that cannot lawfully be limited.
12. Indemnity
You agree to indemnify and hold ZoneNotice harmless from claims, losses and reasonable legal costs arising from your use of the service in breach of these terms or of applicable law, including any use of data from the service for marketing or solicitation, and any claim by a person to whom you gave a report or export from the service. You also agree to indemnify and hold ZoneNotice harmless from claims, losses and reasonable legal costs arising from any excavation, construction, design or other work undertaken by you, or by anyone you shared it with, in reliance on map data from the service, including utility lines, zoning, flood, slope, parcel and survey-grid information, and any claim a data publisher brings against ZoneNotice because of your use of its data through the service.
13. Arbitration, and your right to opt out
If we have a dispute, we both agree to try to resolve it informally first: write to support@zonenotice.com describing the problem and what you want, and give us 30 days to respond.
If that does not resolve it, any dispute arising out of or relating to these terms or the service will be settled by binding individual arbitration administered in Oregon under the rules of a recognised arbitration provider, rather than in court. The arbitrator decides the dispute, and judgment on the award may be entered in any court with jurisdiction.
Class action waiver. Disputes are brought individually. Neither of us may bring a claim as a plaintiff or class member in a class, collective or representative action, and the arbitrator may not consolidate claims or preside over any form of representative proceeding.
How to opt out. You may reject this section by emailing support@zonenotice.com with the subject "Arbitration opt-out", from the address on your account, within 30 days of first accepting these terms. Say that you are opting out and give your account email. That is all it takes. Opting out costs you nothing, changes nothing else, and will not affect your account in any way.
Either of us may still bring an individual claim in small claims court, and either of us may seek injunctive relief in court to protect intellectual property.
14. Governing law
These terms are governed by the laws of the State of Oregon, without regard to its conflict-of-laws rules. Where a dispute is not subject to arbitration under section 13, the state and federal courts serving Marion County, Oregon have exclusive jurisdiction, and we both consent to venue there.
15. Changes to these terms
We may update these terms. If a change is material we will tell you before it takes effect, by email or in the product. Continuing to use the service after that is acceptance. The "last updated" date at the top of this page always reflects the current version.
16. General
If any part of these terms is held unenforceable, the rest stays in force. Our not enforcing a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. These terms, together with the Privacy Policy, Refund Policy and Acceptable Use Policy, are the entire agreement between us about the service.
17. Contact
ZoneNotice LLC
support@zonenotice.com